I specialize in luxury short-term rental operations, system setup, and portfolio optimization for high-performing hosts and investors.
I'm Priscillia, a Short-term Rental Operations Specialist. I specialize in managing luxury and multi-unit rentals, elevating operational efficiency for discerning hosts and investors. My expertise spans rental arbitrage and virtual assistance, allowing me to implement seamless workflows and robust revenue protection strategies.
STR Operations Specialist
Property Manager
Airbnb Co-host
Rental Arbitrage Expert
Virtual Assistant
Services
Guest Communication
I manage all guest messages promptly and professionally, ensuring a smooth and supportive experience from inquiry to checkout.
Calendar Synchronization
I keep all booking calendars updated and aligned across platforms to prevent double bookings and maintain accurate availability.
Turnover & Cleaning Management
I coordinate and oversee cleaning schedules to ensure every turnover is timely, consistent, and guest-ready
Maintenance Coordination
I arrange and track repairs or service requests to ensure issues are handled quickly and your property stays in top condition.
Portfolio Performance & Tracking
I track occupancy, revenue, and guest metrics across all units to help you understand performance and make informed decisions.
Multi-unit Workflow System
I organize and streamline operations across multiple units to keep tasks, teams, and timelines running smoothly.
Market Research and Analysis
I assess local trends, pricing, and competition to help optimize your listing strategy and improve revenue.
Property Sourcing
I research and identify high-potential short-term rental properties that align with your investment goals.
Property Listing
I create and optimize your short-term rental listings to attract bookings and showcase your property’s best features.
Listing Optimization
I enhance your property’s listing with compelling descriptions, professional photos, and strategic keywords to boost visibility and bookings.
Pricing Strategy Setup
I set and adjust your nightly rates using market data and demand trends to maximize occupancy and revenue.
Admin Support
I handle the day-to-day administrative tasks to keep your short-term rental operations organized and efficient.
Virtual Assistance
I offer remote support for administrative, operational, and personal tasks to help clients stay organized and productive.
Lead Generation
I identify and qualify potential clients or opportunities to help grow your business pipeline effectively.
Creative Design
I create visually engaging graphics and layouts to communicate ideas and enhance brand presence.
Portfolio
Performance Tracking
I optimized a listing that was performing 65 page views lower than local competitors and hadn’t received any bookings in a year. After updating the pricing, refining the description, and improving the photos, the listing quickly began outperforming competitors by 78 page views and secured new bookings.
Guest Communication
I created an easy-to-follow checklist for our team to handle guest communication from booking all the way to check-out. With this system, guests always receive key details, such as check-in instructions and house rules, right when they need them. It cleared up any confusion, reduced repetitive work for our team, and played a big part in helping us earn consistent 5-star reviews.
Turnover & Cleaning Management
I created a straightforward cleaning checklist for our teams to follow during every property turnover. It covers everything from documenting damage to checking inventory before cleaning starts. This process makes sure nothing gets missed, keeps our properties protected, and helps every unit stay guest-ready.
Listing Optimization
I specialize in Listing Optimization, focusing on intrinsic details often overlooked, which maximizes a property's search relevance. I refine and update all listing elements, including detailed amenities and keyword placement, to ensure complete accuracy and appeal. This meticulous attention to detail directly increases listing visibility in guest searches and drives substantial improvements in booking conversion rates.
This detailed guest review is the direct result of the optimized systems I put in place for communication, cleanliness, and listing accuracy. Getting 5-star ratings across every single category proves that my approach to property management works. I focus on creating exceptional guest experiences that consistently earn top feedback and maintain our high performance on the platform.
Property Sourcing
I utilize advanced property platforms in both domestic and international markets to efficiently find ideal investment properties. I strategically search for listings that meet key expansion criteria for both existing hosts and new investors seeking to enter the Short-Term Rental (STR) market. My ability to efficiently source and analyze property options ensures we secure the best deals fast, allowing clients to quickly and reliably establish or expand successful rental operations.
Market Analysis
I use advanced market analysis tools to accurately forecast finances and find high-earning short-term rental properties. By analyzing projected revenue, occupancy, and average daily rate, I can set the best pricing strategies and give clients or investors clear, reliable revenue projections before they commit
Dynamic Pricing
I use dynamic pricing tools like PriceLabs to adjust our rates in real time based on market demand, season, and competitor prices. This helps us earn more during busy times and keep occupancy high during slower periods, directly boosting our revenue.
Workflow Automation & System Integration
I designed and implemented complex, multi-step automated workflows using system integration tools to handle routine operational tasks. This specific workflow connects responses from Google Forms and uses conditional logic (Paths) to send customized, immediate emails via Gmail based on their answers.
Project Management
I utilize visual project management systems to design and enforce reliable operational workflows. I break down every complex task into sequential stages with mandatory sub-tasks, ensuring team accountability and clear progress tracking.
Appointment Setting
I configure and manage professional, client-facing appointment schedules using digital tools. This involves setting specific appointment durations and defining general availability to control the booking flow. The system automatically generates a video conference link upon booking.
Calendar Management
I created this custom, color-coded digital calendar to structure the daily operations for a remote worker. The system visually separates high-priority tasks (Red, like meetings and reports), deep work blocks (Blue), and focused development (Green).
Data Entry
I build organized spreadsheets that make data entry simple and accurate. With built-in logic, these sheets automatically sort information and track quantities, removing the need for manual updates. This setup standardizes reporting and gives quick, reliable insights for business decisions.
Email Management
I use filtering and labeling systems to organize incoming emails by priority and subject, so no important client or booking message is missed. This keeps my inbox clear, my workflow efficient, and ensures I respond quickly to essential communication.
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